Refund Policy for Ideart AI

At Ideart AI, we are committed to providing our users with the best possible experience. We understand that circumstances can change, and you may need to request a refund. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

Time Limit: Refund requests must be made within 3 days of the original purchase date. After this period, we cannot process any refund requests.

Credit Usage: If you have used more than 50 credits from your purchased plan, you are not eligible for a refund, regardless of when the purchase was made.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

1. Contact Us: Reach out to our support team via email at [email protected].
2. Provide Details: Please include your account information (such as the email address used for registration), your order number or transaction ID, the date of purchase, and a clear reason for your refund request.
3. Submit Within 3 Days: Ensure your request is submitted within the 3-day window following your purchase.

Processing Refunds

Once we receive your refund request, we will review it and notify you of the outcome as soon as possible. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment. Please note that it may take some time for the refund to appear in your account, depending on your card issuer or payment provider.

Changes to This Policy

Ideart AI reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this policy periodically to stay informed about our refund practices.

If you have any questions regarding this Refund Policy, please do not hesitate to contact us at [email protected].